Reviews

How long have you been using smeMetrics?

Over 3 years

How would you rate the support from the smeMetrics team (from 1 to 5 stars)?

5 Stars

How satisfied are you with smeMetrics software?

Very Satisfied

What were some of the issues you faced before moving to smeMetrics?

When I started my own practice, I didn’t want complicated and expensive software, just a straightforward software invoicing tool relevant to physiotherapists. SME is just that for me.

What has surprised you most about the experience?

Whenever I was stuck with using the software, the help is always really easy, I can just call and talk to a human, I hate filling in forms and talking to computers.

What would you say to anyone that is considering smeMetrics for their practice?

Definitely do it! smeMetrics, is user-friendly, cost efficient, and provides great support. The support they provide also grows with your business, allowing you to choose options/packages that are When I started my own practice, the admin was the most daunting, no one could tell me how to bill or deal with medical aids. SME really was helpful, admin is my worst suit, and someone from SME showed me how to use the software and how to create my invoice templates. It now takes me a few minutes per patient and I can invoice patients after every session if I would choose to have my computer around.

Would you recommend smeMetrics to your colleagues?

Yes

How long have you been using smeMetrics?

Over 3 years

How would you rate the support from the smeMetrics team (from 1 to 5 stars)?

5 Stars

How satisfied are you with smeMetrics software?

Very Satisfied

What were some of the issues you faced before moving to smeMetrics?

I lost too much time having to manually create invoices and send out emails. Clients missed appointments as they didn’t receive reminders. There were also times I double-booked, because I didn’t have easy access to ny schedule.

What made you choose smeMetrics?

Rave reviews from friends and colleagues in the same industry as me.

What has surprised you most about the experience?

How easy it is to use the system and how efficient the support team are.

What would you say to anyone that is considering smeMetrics for their practice?

Definitely do it!
smeMetrics, is user-friendly, cost efficient, and provides great support. The support they provide also grows with your business, allowing you to choose options/packages that are suitable for your current needs and financial abilities, and upgrade as your business grows.

Would you recommend smeMetrics to your colleagues?

Yes

How long have you been using smeMetrics?

1-3 years

How would you rate the support from the smeMetrics team (from 1 to 5 stars)?

5 Stars

How satisfied are you with smeMetrics software?

Very Satisfied

What were some of the issues you faced before moving to smeMetrics?

We wanted a system that’s on the cloud which you can access anywhere any time

What made you choose smeMetrics?

How easy it is to use

What has surprised you most about the experience?

Go for it

What would you say to anyone that is considering smeMetrics for their practice?

Yes

Would you recommend smeMetrics to your colleagues?

Yes

How long have you been using smeMetrics?

1-12 months

How would you rate the support from the smeMetrics team (from 1 to 5 stars)?

5 Stars

How satisfied are you with smeMetrics software?

Very Satisfied

What were some of the issues you faced before moving to smeMetrics?

I had plenty of anxiety regarding keeping tabs on payments and invoicing. The difficulty of submitting to medical aids also loomed over me. It took the better part of a day per week to consolidate all my stats for invoicing and generating invoices.

What made you choose smeMetrics?

I wanted to make sure that I am doing the work as correctly and efficiently as possible. As a start-up business, I needed to be sure that my productive hours were spent generating income vs doing admin.

What has surprised you most about the experience?

The ease of invoicing has really made my life so much easier. I especially enjoy the calendar and how that helps me not only with invoicing but also with planning my month and keeping tabs of what needs to be done.

What would you say to anyone that is considering smeMetrics for their practice?

Definitely give it a try. It has drastically reduced my hours spent on invoicing and made it so much easier to keep tabs on payments and the general stand of my practice. Worth every Rand!

Would you recommend smeMetrics to your colleagues?

Yes

How long have you been using smeMetrics?

Over 3 years

How would you rate the support from the smeMetrics team (from 1 to 5 stars)?

5 Stars

How satisfied are you with smeMetrics software?

Very Satisfied

What were some of the issues you faced before moving to smeMetrics?

Billing took me an entire day per month, yet I kept at it because I wanted control of my accounts. Whilst I had a system, it was not nearly as sophisticated as smeMetrics.

What made you choose smeMetrics?

I attended a course where it was presented about 5 years ago. It seemed like the perfect answer – and it has been.

What has surprised you most about the experience?

The software is user friendly, continually updated, but the support is exceptional. Often emails are answered in detail within a few hours.

What would you say to anyone that is considering smeMetrics for their practice?

You won’t look back! It is cost effective, saving you valuable time to do the work you are trained to do, leaving billing to these professionals.

Would you recommend smeMetrics to your colleagues?

Yes

This is a review from Amy Engelbrecht on smeMetrics. Amy is a registered Occupational Therapist with the Health Professions Council of South Africa (HPCSA).

Here’s what Amy had to say about smeMetrics…

“I have found the SMEmetric system a huge help in my private practice. The support I have received from SMEmetrics and its staff has been wonderful. They have helped to import my information to make accounts easy to access, generate and keep track of. Any questions / requests I have had have been dealt with quickly and efficiently. Thank you!”