Reviews

This is a review from Elsje Stuiver on smeMetrics. Elsje is a registered Occupational Therapist with the Health Professions Council of South Africa (HPCSA). She is currently practising in Durban.

Here’s what Elsje had to say about smeMetrics…

“I recently opened my own Occupational Therapy practice and decided (based on recommendations from other OT’s) to use smeMetrics.

We have been VERY impressed with the user-friendliness, support and functionality of smeMetrics which is now a key component of my practice.”

This is a review from Vivyan Alers on smeMetrics. Vivyan was a registered Occupational Therapist with the Health Professions Council of South Africa (HPCSA). Sadly Vivyan passed away in 2018 and she will be forever missed by all that knew her.

Here’s what Vivyan had to say about smeMetrics…

How would you rate the support from the smeMetrics team (from 1 to 5 stars)?
5, Brilliant – quick response, helpful and thorough. Many thanks. That is why I have persevered.

What would you say to anyone that is considering smeMetrics for their practice?
Excellent support to get system going and to understand the process. Support has been great. Systematic, and safely stored. Can reach it anywhere with Internet. Ideal for a therapist that needs to keep the money side of the practice separate but controlled as the smeMetrics letters are from them and not the therapist (so perceived). Calendar keeps track of sessions easily, and the email reminders work.

Why would it make a difference in your life to get a good answer for this problem of practice management and find a solution?
smeMetrics removes the aspect of being a therapist and debt collection. It is difficult to collect money especially with the psychiatric clients. Trust is built as a therapist and money breaks this trust. The allocation of payments made to invoices makes it easier to see what is outstanding.

This is a review from Debbie Moroney on smeMetrics. Debbie is a registered Social Worker with the Health Professions Council of South Africa (HPCSA). She is currently practising in Johannesburg.

Here’s what Debbie had to say about smeMetrics…

“Dear Oliver,

Thank you again for your product and the reliability it has brought into my life and my practice!

It is something that is both affordable and easy to master, leaving me with the time to do the actual work I am supposed to do as a Social Worker instead of worrying over the practicalities of running my practice. The customer service received has always been professional and reliable, any questions or concerns dealt with extremely efficiently. I highly recommend smeMetrics for any Social Worker in private practice.”

This is a review from Chantel Du Plooy on smeMetrics. Chantel is a registered Physiotherapist with the Health Professions Council of South Africa (HPCSA). She is currently practising in Pretoria.

Here’s what Chantel had to say about smeMetrics…

“I’ve been using the software since October 2014 and since then, the team has gone out of their way to improve the product to suit the individual needs of my physiotherapy practice. I will highly recommend smeMetrics to potential users.”

This is a review from Suzanne Harmse on smeMetrics. Suzanne is a registered Occupational Therapist with the Health Professions Council of South Africa (HPCSA).

Here’s what Suzanne had to say about smeMetrics…

“I Looooooooove SME, I would not change a thing! The support and assistance is great and I think the programme is especially good for therapists starting out their practices now.

I would love to be able to see my logo and identity of my practice more (but that is not practical and only a personal thing) on the site and programme.

5 stars all around from me!”

This is a review from Kelly Glazebrook for smeMetrics. Kelly is a registered Occupational Therapist with the Health Professions Council of South Africa (HPCSA). She is currently practising in Johannesburg.

Here’s what Kelly had to say about smeMetrics…

“Good day Oliver

I have been struggling a bit with using the system. I spoke to Kim last week and on Friday we met up to discuss everything.

I just wanted to let you know she was fantastic, she sat with me and explained everything, she was incredibly helpful.

I’m very impressed with your company and the service you offer, I will definitely encourage more therapists to make use of it.

Thank you for everything.”