As a healthcare practitioner in private practice, one of your tasks on a monthly basis (if not daily) is the billing of your clients. For instance if your practice is even slightly busy, you will need a software solution to handle the management of your clients, the tracking of appointments, the invoicing of these clients and the submission of each claim to medical aids. This is the case even if you have a receptionist to handle this for you. It is at this point that most healthcare practitioners consider practice management software.

How Do You Choose a Practice Management Software?

The challenge is how do you choose the right practice management software? Will you be trained on it? Will it be expensive? Can you actually use it after the training? What happens if you have questions after you have the practice management software running for a while in your practice?

Questions and decisions like this often result in many healthcare practitioners simply using Microsoft Word or Excel. It works and is simple enough to get a basic invoice done (especially with their standard invoice template).

In our experience, practice management software is often expensive and difficult to use. This has resulted in many healthcare practitioners considering and using traditional accounting software like Sage Pastel or Quickbooks, and worst yet, just Microsoft Word or Excel.

Why smeMetrics as your Practice Management Software?

It is for these many reasons that we decided to create smeMetrics a few years ago – it’s a simple, secure and online based practice management software. Coming from many years in the software development industry and having enough knowledge on the challenges of the healthcare practitioner industry (from my wife who is a Clinical Psychologist in private practice), we believed that we had a good chance to create something of value that our customers would love and find useful. The goal is not to become the next Facebook or Google, but rather just to provide a great product that our customers love to use and find real benefit from.

To see how smeMetrics works and see the benefits of using it in your practice, please watch this short video.

Happy Practice Management Software Clients

We have many happy clients that are saving valuable time every month, while ensuring that their practice is being run smoothly and efficiently.

Here are a few comments from some of them..

“Will recommend your service to anyone and everyone in practice…The rest is wonderful and fast, I do just over an hour of capturing and listing clients and sessions per month (on over 45 sessions a month) – it really replaces a full day admin person to halfday or 3 days a week. Wonderful!”

Elmien Aspeling

Professional Psychologist

“smeMetrics has made invoicing so easy for me. I love that I can track my payments with ease. My favourite features include searching patients who haven’t paid yet, how fast it is to send receipts and being able to access medical aid rates so easily. It is affordable and quick, it has saved me both time and money. I would highly recommend smeMetrics.”

Juliana Mendonca

Educational Psychologist

To view more reviews from some of our happy clients, you can go to smeMetrics Happy Reviews

Our Promises To You

We make 3 promises to our clients:

• smeMetrics will be simple to use
• smeMetrics will save you time every month
• You will have a great support experience with us – everytime

Practice Management Software – Great Benefits in the Box

In addition to all the great features you have included in your smeMetrics account, you will get the following:

• No setup fees
• No training costs
• You can cancel at any time
• Free (and incredible) support
• We will import your data at no additional cost
• 14 day free trial account
• Just R690 per month (2023 rates, single account/practitioner)

Practice Management Software Following up on Overdue Invoices?

I know! It sounds unbelievable. But one of the key benefits of using smeMetrics as your practice management software is that we not only make it easy for you you to make your appointments and generate your invoices, but we also take a keen interest in making sure that you get paid for every single invoice.

For us, debt collection is the final step and it’s one that most of our clients don’t get to because of the proactive approach we take to getting the outstanding invoices paid.

We use the following process with our clients:
1. The invoices are sent out much sooner since it’s simpler to do. This results in the clients being expected to pay sooner, and is much more professional so they take it seriously.
2. All emails comes from smeMetrics, so the client has the perception that the billing is outsourced (but the practitioner is actually doing the invoices, sending it out, etc.)
3. For all overdue invoices, the software automatically follows up with the client (with two different messages at two different stages) and reminds them of making the payment and letting them know that the account might be handed over for debt collection if it’s not paid.

We find that when our clients follow this process, their outstanding debt is already reduced significantly. And this process is 100% free, and included in the monthly software price anyway.

Practice Management Software Choice – Your Turn?

If any of this message resonated with you or made you think that you might want to consider using smeMetrics for your private practice, please give us the opportunity to show you how great we can be for your practice. Sign up for a Sign up for Free smeMetrics Account. When you sign up, we will even arrange a demo at your convenience to ensure that you’re 100% happy with the solution for your practice.

Still Not Sure?

It normally takes a few interactions (referral from a friend/colleague, emails, seeing us at workshops/conferences or phone calls) in order to make a decision on whether smeMetrics would be the right fit for your practice. We understand that completely. Because of this, we often send potential clients more information on the software and how the software can help you in your practice. This is done using daily emails over a week. After you’ve reviewed that information, you’re in a better position to make an informed decision as to whether smeMetrics will make a difference in your practice or not. If you’re still not convinced after receiving this information, we can even setup a free consultation at your practice or do a video call over Skype to show you the software in person.

Would you give us the opportunity to show you how smeMetrics can make a positive difference in your practice?

If so, please enter your details below and we’ll start sending you the information immediately.