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Displaying Client Outstanding Balance :: Practice Management Software Training :: (2)

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Displaying client outstanding balance is the topic of this practice management software training.

smeMetrics subscribers often ask how they can show a client’s outstanding account balance on an invoice. It is a fairly simple process which involves activating the invoice setting called Enable Total Due For Account.



Step 1: Generating a statement to check a client’s account balance

Go to Contacts (as per Figure 1)

Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 1
Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 1

Do a Name Search for the Contact (as per Figure 2)

Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 2
Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 2

Click on the Statement button and check the Statement Closing Balance (as per Figure 3 & 4)

Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 3
Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 3
Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 4
Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 4



Step 2: Enable the invoice setting “Enable Total Due For Account

Figure 5 shows a normal invoice, reflecting only the invoice amount as TOTAL DUE FOR INVOICE.

Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 5
Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 5

Got to Settings > My Invoice Info (as per Figure 6)

Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 6
Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 6

Enable the setting Enable Total Due For Account by ticking the option box (as per Figure 7)

Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 7
Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 7

Figure 8 shows an invoice, reflecting the TOTAL DUE FOR ACCOUNT.

Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 8
Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 8

NOTE: The TOTAL DUE FOR ACCOUNT will only show on an Approved invoice.
In other words, if TOTAL DUE FOR ACCOUNT doesn’t appear on the invoice, make sure that the invoice status is “Approved” (as per figure 9).

Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 9
Practice Management Software Training (2) : Displaying Client Outstanding Balance : Figure 9



Displaying Client Outstanding Balance? Was this Answered Adequately?


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This article was composed and contributed by Oliver Nagaya, one of the founders of smeMetrics.

For more information on practice management software and in particular smeMetrics for your private practice, go to Practice Management Software